Privacy Policy

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At Tu & Associates, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and with whom it is shared.

1. Information We Collect

When you interact with our website, request a quote, fill out a form, or communicate with us, we may collect the following types of personal information:

• Name, address, email, and phone number
• Date of birth and demographic information
• Insurance details such as current coverage, dependents, and health history relevant to quoting
• Communication preferences, including SMS/text messaging consent
   

2. How We Use Your Information

We use the personal information you provide to:

• Contact you regarding insurance products and services
• Provide personalized quotes and policy recommendations
• Assist with enrollment, claims, and customer support
• Send appointment reminders, policy updates, or important notices
• Improve our website, marketing, and client service
   

3. Who We Share Information With

We may share your information only in the following circumstances:

• With licensed insurance carriers and third-party administrators for the purpose of providing you with insurance quotes, enrollment, and policy servicing
• With trusted service providers who help us operate our website, customer relationship systems, and communications—bound by confidentiality agreements
• As required by law, regulation, or valid legal process
   

We do not sell, rent, or trade your personal information to third parties.

4. SMS/Text Messaging Consent

By providing your phone number, you consent to receive SMS/text messages from Tu & Associates regarding insurance services, reminders, and updates.

• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• SMS consent is not shared with third parties or affiliates.
   

5. Your Privacy Choices

• You may update your contact information by emailing us at info@trinhtuinsurance.com
• You may request to opt out of marketing communications at any time.
• You may request access to or deletion of your personal information as allowed by law.
   

6. Protecting Your Information

We implement industry-standard safeguards (physical, electronic, and administrative) to protect your personal data from unauthorized access or disclosure.

7. Contact Us

If you have questions about this Privacy Policy or your information, please contact us at:

Tu & Associates
📍 7161 N Cicero Ave Suite 201, Lincolnwood, IL 60712
📞 847-600-9884
✉️ info@trinhtuinsurance.com

8. Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be available at the link below.